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The issue I had with the printer was resolved with speed and professionalism.

Thank you so much! The ID printer is working great and we really appreciate the honesty of your technicians! We could have easily been billed for repairs that weren't done, as our printer is no longer under warranty, but you didn\'t charge us at all. The technician superstar told me that it was a simple loose wire, which he reattached, and they shipped it back at no charge. Thank you!

Support Exceeded expectations, very prompt response and identified then resolved the issue very promptly

Wasn\'t sure why the printer was throwing an error message. The Technicians were very helpful by pinning down the exact cause.

Alan M was a fab help! Quick to help and even called me back when we were cut off due to a power cut on my end! Called him back the following week and he remembered me and the problem i was having. Thanks Alan!!